Privacy Policy

Privacy Policy

Introduction

Welcome to https://professional-liability-insurance.storysurge.net (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty of Data (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

  • Our online applications and services
  • Website content and navigation
  • Interactions through emails, calls, or text messages

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which we process your personal data:

  • Account and User Management: When you use our applications or services as an authorized user, we collect and process account information, including login credentials and profile details.
  • Payments and Financial Transactions: We securely process payment information, financial data, and purchase history to facilitate transactions and billing.
  • Mobile and Location Data: Our services may collect mobile device identifiers and location data to provide personalized content and improve our offerings.
  • Communications: By choosing to receive communications from us, you agree to the collection of contact details, such as your email address or phone number.

Personal Data Collection

We gather various types of personal data, including:

  • Account Information: This includes user IDs, passwords, and profile settings.
  • Payment Details: Credit card numbers, expiration dates, and billing addresses are collected for secure transactions.
  • Financial Records: We may store financial information related to services or products purchased from us.
  • Purchase History: Details of your purchases and interactions with our platform are recorded.
  • Mobile Device IDs and Location Data: Unique device identifiers and location-based data help us deliver personalized content and understand user behavior.
  • Feedback and Reviews: We value your input and may collect feedback, ratings, and reviews to enhance our services.
  • Social Media Information: If you choose to connect your social media accounts, we may access basic profile information from these platforms.
  • Product Interaction Data: We track how you interact with our products and services to improve user experience.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several reasons:

  • Strictly Necessary: These ensure the secure functioning of our website, facilitate navigation, and enable core features.
  • Preference Cookies: They remember your settings and preferences to enhance your user experience.
  • Analytics Cookies: Used by our analytics partners to collect information about visitor behavior on our site for performance evaluation and improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the retention period expires or upon request for deletion, we will securely delete or anonymize your data.

Security Measures

To safeguard your personal information:

  • We implement robust organizational and technical security measures to protect against unauthorized access or disclosure.
  • All sensitive data is transmitted using encryption protocols.
  • Our third-party processing partners adhere to strict privacy and security standards.

User Rights and Choices

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain cases, you may request the deletion of your personal data.
  • Restriction: You have the right to limit the processing of your information under specific circumstances.
  • Data Portability: We can provide your data in a structured format for transfer to another controller.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You are entitled to fair treatment and cannot be discriminated against for exercising your privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for any changes.

Contact Information

For any questions, requests, or concerns regarding privacy: